Trouble recording video - Captivate 7

Hi there,

I am trying to record a demo video using Captivate 7 on a PC running Windows7 Home Premium. I just upgraded to version 7. Video recording used to work perfectly on my PC when I was using Cap6.

I have a variety of issues. All seems fine up to the point when i click the "record" button. After that I get the 3-2-1 thing ... then nothing. When I click the "End" key no preview of the recorded vid shows. When I look in the folder where the vid is supposed to be captured there's a file in there, typically named something like this RecordingVideo_180692769130333359.cpl.

I looked up what a .cpl file is and it's some sort of Windows file. Here's Microsoft's definition: Each tool in Control Panel is represented by a .cpl file in the Windows\ System folder. The .cpl files in the Windows\System folder are loaded automatically when you start Control Panel. I have no idea why Captivate would be saving a video as this file type.

Another odd thing is that the red outline of video's border shows up after i have finished everything - even after i have closed Captivate. I have to reboot my PC to get rid of it.

Can anyone help me please? I really need to get this video (and others) created as soon as possible.

Thanks!