Skip to main content
MarkWFD
MarkWFD
Inspiring
April 21, 2017
Answered

Typekit not syncing into Captivate 2017

  • April 21, 2017
  • 17 replies
  • 2024 views

Hi

I can't seem to get my synced TypeKit fonts to appear in my font drop down within Captivate 2017.

I have done the following..

  1. Clicked the Typekit icon
  2. Been taken to my typekit account on the CC
  3. synced a selection of fonts
  4. Returned to Captivate (and restarted it - just in case that makes a difference)
  5. Nothing extra has appeared in my font menu

Will I need to pay extra to make use of this feature?  I am currently on the free plan but it says I am allowed 20 synced fonts

I should add that I am currently on a trial version of Captivate 2017 - but normally this would not effect functionality

Thanks for you help with this

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer MarkWFD

Hi,

Please go to the below location and rename the OOBE folder.

Windows : C:\Program Files (x86)\Common Files\Adobe

Mac  : /Users/<user folder>/Library/Application Support/Adobe/

After renaming download the download the Creative cloud desktop app using the link below and see if it helps.

Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial

Regards

Himanshu


That has sorted it.

So having the desktop CC app running is obviously essential!

Thanks again for all the help.

17 replies

purveed52354438
Known Participant
May 29, 2017

I am having an issue with output e.g. font replaced with Times New Roman!!!! I am looking for the solution, it would be wonderful if someone can help me to solve this problem.

I am using Captivate 2017 Trial, and my synced TypeKit fonts appear in my font drop down within Captivate 2017. I have published ( published for the device) the two files one with eLearning Output: Disable and other with eLearning output: SCORM.

ISSUE:

I can't get a successful result in both outputs, I have synced Typekit  font 'Fusaka STD' in my file for the testing and for both output this font is replaced with times new roman

REFERENCE: I have followed through each step mentioned in this video -

I have followed through each step mentioned in this video - Adobe Captivate 2017 - Typekit Integration - YouTube​

Thank you

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
May 29, 2017

Is any of the text in these objects dynamic, i.e. supplied by variables?

purveed52354438
Known Participant
May 30, 2017

Hi Rod

Thanks for your response.

No there isn't any dynamic object !!!

Thank you

Purvee

MarkWFD
MarkWFDAuthor
Inspiring
April 21, 2017

Thanks for the replies

I have only synced 8 out of my 20 allowed fonts..

Yes I checked there in the character menu but there's no 'TypeKit fonts' section there...

piotr.burchart
Inspiring
April 21, 2017

Hi,

Another check:

Are you log in with Creative Cloud on your PC?

PB

Lilybiri
Lilybiri
Legend
April 21, 2017

@Piotr OP has no CC account, only the free TK account.

piotr.burchart
Inspiring
April 21, 2017

Did you check Character drop-down list?

I have new fonts after synchronised almost immediately.

PB

Lilybiri
Lilybiri
Legend
April 21, 2017

You need indeed a TK plan, are you sure you don't have surpassed the 20 fonts? I am on CC subscription (100 fonts) but no longer on a trial version for CP2017.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices