Unable to activate Captivate 11

We have uninstalled Captivate Ver. 11 from last WIndows machine and trying to install it on New Windows machine but its not getting activated.

Can we have the solution?

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Correct answer mohitj39629994

I think you need to log a call to Adobe Support about this one. This is just a User Forum.

We have resolved the issue by using,

Thanks

Avant

Community Expert

Did you remember to deactivate the license from that first machine BEFORE you uninstalled it?

Participant

Yes user de-activated the application then uninstalled it.

Posting the comments by user #

#Now that I had re-installed the captivate on Old machine..and it is accepting the key. I am keeping the old machine with me

#I am also getting error message (E 205) on installing Creative Cloud Desktop application

#eRROR comes when it takes updates

Let us know what can be done now.

Thanks

Avant

Community Expert

I think you need to log a call to Adobe Support about this one. This is just a User Forum.

Legend

Moving this query to Adobe Captivate community.

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