Skip to main content
P
peterg74269794
Participant
January 20, 2020
Question

Unable to import PowerPoint 2019 to Captivate 2019

  • January 20, 2020
  • 1 reply
  • 5546 views

I've had no luck in importing even a single file or slide from PowerPoint 2019 to Captivate 2019. I've been unable to find any advice that works. Does this feature actually exist?

When I've tried today to import, I get one of these three outcomes every time:

1: Unable to import Microsoft PowerPoint presentation. The file may be damaged.

2: Unable to open Microsoft Powerpoint...for editing. Check file permissions

3: Cannot import the selected file Refer to the documentation to ensure you have installed the correct version of Microsoft office. 

 

Even the most basic file like a blank presentation with the work 'Hi' as the only content doesn't work.

 

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 20, 2020

Have you tried saving the file as a PPT and then importing that into Captivate?

P
peterg74269794Author
Participant
January 21, 2020

That allows me to import but no matter which preset size I select it chops off half the slide, so I can't say it works.

Someone at Adobe support checked out my situation and determined the problem with importing pptx files would be solved if I installed office locally. Unfortunately my PC won't let me do that so I'm unable to verify

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 21, 2020

I cannot say that I have ever really seen Captivate import PPTX files.  Having seen the good folks at Adobe Support say some weird things over the years, I'd be somewhat doubtful that even if you did reinstall MS Office that everything would work the way you want.

 

But out of curiosity, if you do not have Office installed locally on your PC, am I correct in assuming that you are using some kind of dumb terminal installation in a corporate environment?  Could you give more details about the exact nature of your installation?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices