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A
Anonymous
March 26, 2010
Question

Unable to import PPT to Captivate 4, Captivate crashing on import

  • March 26, 2010
  • 1 reply
  • 1147 views

Hello,

When I try importing a PPT file to Captivate, it crashes Captivate. I tried creating a new project with PPT presentation, clicked on the file to import PPT to Captivate several times and am forced to restart my computer because Captivate freezes. When the freeze occurs, it only occurs with Captivate and not the computer but the "Convert PowerPoint Presentations" screen is whitened out and just sits there. Any advice would be much appreciated.

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1 reply

Lilybiri
Lilybiri
Legend
March 26, 2010

Hello,

Did you try to create the CP directly from the PPT (on the start screen of CP) instead of importing the PPT-slides in a blank CP-file? And how big is the PPT? Did you try to import a limited number of PPT-slides?

Lilybiri

A
Anonymous
March 29, 2010

Hi Lily,

Yes, I have tried both. I can't import a limited number of PPT slides because I can't even get the PPT loaded before Captivate crashes. Every time I have tried loading the PPT, it crashes halfway through loading the PPT project. The PPT project is 8.25 MB (48 slides).

Lilybiri
Lilybiri
Legend
March 29, 2010

Hello,

Are both PPT and CP on your proper PC (not on network drive)? You are using CP4, did you install the upgrade? Is it possible to try with a smaller PPT-file to see if you have the same issue (up till now never used PPT-files of that size myself, because adding audio ....I prefer doing it in Presenter or CP)? I suppose it is not possible to share your PPT, just to see if I do have the same issue?

Lilybiri

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