Unable to launch captivate after updating windows

Question

As title, nothing happens when I click the captivate icon.

OS : windows 8.1

I've check the application log, and get this error message:

Faulting application name: AdobeCaptivate.exe, version: 8.0.1.242, time stamp: 0x543b9a99

Faulting module name: CPDatabase.dll, version: 8.0.1.242, time stamp: 0x543b8874

Exception code: 0xc0000005

Fault offset: 0x0000000000001b3c

Faulting process id: 0xba0

Faulting application start time: 0x01d05c7208fadc08

Faulting application path: C:\Program Files\Adobe\Adobe Captivate 8 x64\AdobeCaptivate.exe

Faulting module path: C:\Program Files\Adobe\Adobe Captivate 8 x64\CPDatabase.dll

Report Id: 4aa05f29-c865-11e4-beaa-a4173184c980

Faulting package full name:

Faulting package-relative application ID:

namru1979 · Answer

hi... were you able to fix this? i'm having the same issue... i tried deleting fonts but that didnot help either

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