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Participating Frequently
March 22, 2025
Question

Unable to preview the project even after publishing in Captivate 12.5

  • March 22, 2025
  • 1 reply
  • 136 views

Hi, I need urgent help. My project all of a sudden has stopped showing a preview every time I preview link opens but gives a blank screen same happening after publishing. Before the file was perfect the only thing I did was edit the theme. Please help me as I cannot create a new project at the moment as this project was already in review by my client and now this issue is occurring. Can the project be recovered? Thanks

1 reply

Participating Frequently
March 28, 2025

I may have responded to the wrong thread earlier...

 

Can you create a new project with just a single slide with simple text and preview that project? If this does not work, I suspect you may want to clear your cache and/or preferences.

 

-Andrew