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lizc16356499
Participating Frequently
July 13, 2020
Answered

Unable to preview VR file

  • July 13, 2020
  • 2 replies
  • 455 views

HI

I have gone back to work on an 360 project I started 6 months ago and I am now unable to preview.

I click preview from this slide (*or any of the other preview options) and nothing happens. I useally use Chrome but it wan't working so I changed to Edge but it isn't working either.

It was working fine before.

Captivate 2019 Ver 11.5.1.499 on Windows 10

This topic has been closed for replies.
Correct answer Lilybiri

This will be a non-responsive project. The only Preview method whcih may work is F11, Preview HTML in Browser. The other preview methods, you mentioned some, do use a temporary SWF output, not compatible with VR.

2 replies

Lilybiri
LilybiriCorrect answer
Legend
July 13, 2020

This will be a non-responsive project. The only Preview method whcih may work is F11, Preview HTML in Browser. The other preview methods, you mentioned some, do use a temporary SWF output, not compatible with VR.

lizc16356499
Participating Frequently
July 20, 2020

Thank you. F11 is now working in Chrome. I don't understand why selecting preview from the menu workeed before and then suddenly stopped. As long as it works I'm happy though.

Eric Dumas
Community Expert
Community Expert
July 13, 2020

Hi,

Does it work when you publish it on your computer and run it from there?

lizc16356499
Participating Frequently
July 20, 2020

I'm trying to Preview local and it was working fine months ago but now I"m having problems. It didn't work on Chrome so I changed my default browser to Edge, it worked to start with but stopped working. I installed Opera and it is working on that so far. It's very frustrating. I"m running out of browser options ;-0