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Patty K Breeze
Participant
February 1, 2016
Question

Unable to publish

  • February 1, 2016
  • 1 reply
  • 749 views

I am using Windows 10 and PPT 2016, and just installed Presenter 11 on my own personal computer. I am getting a message that Adobe Presenter is unable to publish this presentation, that I should check if there is enough disk space (there is plenty) and check if I have appropriate permissions to the folder. I own this computer - there is not other owner or admin. This program is so frustrating.

What else should can I check to get this to work?

Patty

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1 reply

P
Patty K BreezeAuthor
Participant
February 4, 2016

So, after many hours of trying to get Presenter 11 to publish, and 2 hours online with Adobe support in India, I was finally informed that Adobe is aware of compatibility issues between PPT 2016 and Presenter 11. I have canceled that subscription since I am not able to use it, and Adobe could not tell me when that issue might be resolved.

My question to Adobe is: how will I know when it is resolved, especially since I haven't seen anything published about the incompatibility problem?

M
Mr. JP
Participant
March 24, 2016

This is the second post I have read which I am having the same issue but, I am using Windows 7 and Office 2010.

Adobe has not answered the previous post either.

Presenter 8.1 worked fine. Now upgraded to version 11 having nothing but problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

philipw15367395
philipw15367395
Participating Frequently
July 28, 2017

I have been having the same issues with Presenter 11 error "unable to publish..." It happened in Windows 7 and continued when I upgraded to Windows 10 with a clean install. I've tried all the clearing the Windows temp folders and creating a new user which did not work for me - only recreating the file from scratch worked. The below solution has worked for me on one PowerPoint.

Solution: Change PowerPoint saving format (not file type)

Go to PowerPoint Options --> Save --> Save presentations --> Save files in this format -->

Select  "Open Document Presentation" from the drop-down. Files still appear to save with a PPTX extension (instead of .odp)

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