Unable to record Text Entry Boxes with Windows 10 and Citrix application

I have been using Captivate for many years (since the old RoboDemo days), so I am aware of the settings to check for recording demos/assessments/training, but willing to check out something I may be missing. I've recently installed Captivate 64-bit v. 11.5.1 on a Windows 10 computer, and I am unable to capture any text boxes while recording for a software simulation running through Citrix. I have not had problems with this in the past for this same application. It captures the text entry like it would a drag-and-drop interaction, as an animation. I have a text-entry heavy application that I am attempting to build out quickly, but manually adding TEB for each interaction is becoming quite tedious. Other info - the software runs through Citrix and captures all other interactions. I have cleared prefs and runs the app as an Administrator, all without any success. Any help would be so very greatly appreciated, as I am running on a tight deadline (as we all tend to do)!

Thanks!!!