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Participant
April 5, 2022
Question

Unable to recover corrupt captivate cptx file

  • April 5, 2022
  • 1 reply
  • 271 views

Hi all,

My captivate was getting hanged today morning. Hence, I closed the captivate project and restart computer.

After that the captivate file is not getting opened. I see a backup file created with extension .cpbackup. I changed the extension of the backup file to .cptx and tried opening in captivate. The backup file is not getting opened. Please help. Its urgent.

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    1 reply

    Astro The Goat
    Inspiring
    April 5, 2022

    Hi, 

     

    This sometimes happens with Captivate source files,  take a look at this thread it should provide you with some potential solutions to the problem..

    Can't open Captivate file! - Adobe Support Community - 3795327

    Participant
    April 5, 2022

    could you pls tell me how to install dcache app. I downloaded it and ran .exe file but I get message that version requires adobe air. are there any instructions on how to install these dache tool easily

    Lilybiri
    Legend
    April 5, 2022

    Probably because dcache is using Flash technology. I still use it however...