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FrancoisK
Known Participant
April 15, 2025
Question

Unable to save - Permission error

  • April 15, 2025
  • 1 reply
  • 106 views

Hello Captivate community.

I am running into the frustrating situation where a project which saves just fine all of a sudden gives me the error that I do not have permission to save the project any more:

 

 

I seem to run into this with big projects? Another client's project files sometimes do the same thing.

 

If I "save as" and rename the project, it allows me to save in the exact same location! And then it might save once or more as I work, before giving the same error...

I am working on Windows 10, Captivate Classic 11.8.3.8

    1 reply

    Inspiring
    October 7, 2025

    Hi,

     

    I realise its a bit late but I've experienced the same problem with a new install (new laptop). Found the solution was to open the file in Explorer - seems that resolves the permissions issue.

     

    Andrew