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iDoNotBelieveIt
Known Participant
December 16, 2020
Answered

Unable to see Adobe Fonts listed in Captivate 2019

I cannot see my Adobe Fonts (TypeKit) listed in the available fonts. There should be a group "Adobe Fonts" but all I can see is Theme Fonts, Web Safe Fonts and System Fonts.

My fonts are synchronised in the CC Desktop app and I can see them in CC apps.

Is anyone else having this issue please?

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    Lilybiri
    LilybiriCorrect answer
    Legend
    December 16, 2020

    I has happened to me as well. Try this:

    • Close Captivate
    • Sign out of the CC application
    • Sign back in to the CC app
    • Restart Captivate, normally it will now synchronize.

    Since a while it also happens that you need to reactivate fonts which you didn't use in a while in Adobe fonts.

     

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    3 replies

    iDoNotBelieveItAuthor
    Known Participant
    December 16, 2020

    Thanks Lieve as always. Adobe should be paying you for your support services!

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      Lilybiri
      Lilybiri
      Legend
      December 16, 2020

      Maybe they are too greedy.... Glad it helped.

      Translate
      Lilybiri
      LilybiriCorrect answer
      Legend
      December 16, 2020

      I has happened to me as well. Try this:

      • Close Captivate
      • Sign out of the CC application
      • Sign back in to the CC app
      • Restart Captivate, normally it will now synchronize.

      Since a while it also happens that you need to reactivate fonts which you didn't use in a while in Adobe fonts.

       

      Translate
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