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Participant
January 6, 2015
Question

unable to view captivate 8 preview project in internet explorer

  • January 6, 2015
  • 2 replies
  • 665 views

unable to view captivate 8 preview>project in internet explorer.  I get 404 web page can't be found.  I haven't built an extensive layout.  I just changed the title text and subtitle text to preview in a browser.  It doesn't want to show any result.  I notice the web address is http://localhost:4932/HTML5Temp5276756792Pre/rindex.html, how do I ensure I'm pulling information from the correct location?  How do I set the parameters to get the file from the proper folder?  I have changed the cache folder location to an external hard drive and I need to know how to let internet explorer recognize where to search for the preview of a project.

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    2 replies

    jimd90608972
    Participant
    February 28, 2015

    Re: captivate 8 will not preview

    Ensuring the hosts file is correct seems to be working for me

    Legend
    January 6, 2015

    Nothing wrong with the web address. But this is a temporary address which gets generated while previewing.

    After making the changes, did you just hit a Refresh in the browser to preview the updated version? If yes, this won't work as the web address would be different for every preview. Every time you need to preview, you have to initiate it from within Captivate (shortcut for HTML5 preview is F11).

    Sreekanth

    jmurmAuthor
    Participant
    January 6, 2015

    I changed the cache folder a while ago.  Restarting or refreshing does not help.  I tried F11 and the same 404 page not found still happens.  I understand that the web address changes each time because it is saved in the temporary cache and populated in the browser.  I wonder if it can have something to do with internet explorer settings which refuse to display the preview for some reason.

    jmurmAuthor
    Participant
    January 6, 2015

    I changed the cache temp folder again, closed the program, restarted the program, opened the project, saved the project again with the new cache folder and tried to get it to open in a browser with the same 404 file not found result.  I have cleared the cache folder, even started a new clean empty folder for cache files.  I don't know what to do next.  Any ideas?