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Known Participant
September 18, 2020
Question

"Unlimited tries" Quiz in Captivate never sends the "failed" success status to the LMS

  • September 18, 2020
  • 2 replies
  • 558 views

I discoverd that when publishing for SCORM 2004 the "success" status would never change to "failed" if the quiz's Fail option was set to "unlimited tries".

This is not the case when publishing for SCORM 1.2. The LMS records a failure properly.

If I set the Quiz failure to only allow 1 try and failed it, then the SCORM 2004 version would send the proper "failed" status. But I don't want a quiz with limited tries.

This seems like a bug.

 

This topic has been closed for replies.

2 replies

rsauchuckAuthor
Known Participant
September 21, 2020

In a related issue, for courses based on page views the Success status will only  show "unknown" or "Passed".

I haven't been able to get a "Failed" result. This seems like less of an issue to my client, it's the courses with actual quizzes where they want to see a "failed" result. 

RodWard
Community Expert
Community Expert
September 22, 2020

Just add a scored button somewhere near the end of the slides that are required for the user to view.  That way clicking the button sends a score to the LMS and it is regarded as having 'passed' the quiz.  As long as the learners click that button you should get your Passed status even though there are no actual quiz question slides.

rsauchuckAuthor
Known Participant
September 23, 2020
I am not allowed to make edits to the content of the course - there is no budget in either time or money. This is strictly a republishing job for an update to a new LMS that uses SCORM 2004. I am republishing over 400 courses.

It seems really hacky to have to add a button (plus user instructions etc) to compensate for the fact Captivate can’t mark a course failed if the passing criteria is viewing all slides.

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Lilybiri
Legend
September 19, 2020

Can you please try the course on SCORM Cloud to check if your setup is correct, and if this is to be changed in Captivate or is due to your LMS.

rsauchuckAuthor
Known Participant
September 20, 2020

It was tested in SCORM Cloud. I have not tried in any other LMS.