Unsupported Chinese Text Captivate 2017

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I am exchanging files with a customer in China, but we apparently don't share the same font for Chinese. When I open their files in the United States, I get errors:

How do I fix this?

simplified chinese font

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nathans3661072Correct answer

Participant

After some back and forth, we found the same font and installed it to the windows system using a .ttf file.

Using web fonts in Adobe Captivate | eLearning

nathans3661072AuthorCorrect answer

Participant

After some back and forth, we found the same font and installed it to the windows system using a .ttf file.

Using web fonts in Adobe Captivate | eLearning

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