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M
Martina260348658uyd
Inspiring
September 9, 2022
Question

updating zip file to Captivate Prime doesn't work

  • September 9, 2022
  • 2 replies
  • 623 views

Hello, could you help please?

I'm not able to upload a .zip file created in Adobe Captivate 2019 and published to computer as HTML/SWF.

It says File type could not be added. Please read about static and interactive file types before uploading.

I did read it, but didn't find anything that would help.

To avoid any troubles in the project, I created a new empty project and just published.

Still doesn't work.

Don't you have any idea or recommendation?

Thanks,

Martina

    This topic has been closed for replies.

    2 replies

    M
    Martina260348658uydAuthor
    Inspiring
    September 12, 2022

    Hello,

    are there any rules where the captivate.exe file MyAdobeCaptivateProjects, AdobeCaptivateCachedProject folders or any other files or folders related to Captivate should be stored?

    We work on OneDrive at work. I thought this could be the problem and moved the folders MyAdobeCaptivateProjects and AdobeCaptivateCachedProject to the local C:/. The .exe file I'm not alowed to move.

    After that I found out that I'm not able to upload even my older .zip files that used to work before.

    So I restored the folders back to OneDrive.

    It didn't help. Now I have everything stored twice and am afraid to move or delete anything.

    But still I can't upload anything. I tried to publish .zip to computer and also Publish to Adobe Captivate Prime. Nohting works for me now. 😞

    Appretiate any help.

    Lilybiri
    Lilybiri
    Legend
    September 9, 2022

    Most users helping here are Captivate users. However I wonder if it is not better to post this question in the Adobe Learning Manager (formerly Prime) forum? Personally I have no idea what that platform accepts: zipped packages as well as SCOs or only SCOs. Was Quiz Reporting activated for this course? If yes, you have created a SCO and normally that is accepted by any LMS. About a zipped package, I am not sure. Blackboard accepts that type of package, but for sure not all LMSs do.

     

    M
    Martina260348658uydAuthor
    Inspiring
    September 9, 2022

    Thank you, you're maybe right, I should asi in the Prime forum.

    Strange is that it used to work fine, now I can't upload even any of my older projects that used to work.

    At our company we work on one drive. After not being able to upload it, I was trying to move all files to local C:/ folder, it didn't work, so I copied it back, I'm not sure if I hadn't destroyed something with this movements.

    Thank you for your reply, I will try the forum you're suggesting.

    Lilybiri
    Lilybiri
    Legend
    September 9, 2022

    I can move this thread to the Adobe Learning Manager forum if you want...

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