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ElginMan2007
Known Participant
October 19, 2010
Question

"Upgrading" to CS5 --- DON'T

  • October 19, 2010
  • 2 replies
  • 765 views

I have been using CS5 for a month now (I've used Captivate since is it was RoboDemo). First on a converted project and now one from scratch. This is just one very buggy and unstable application. I've sent in over 20 bug reports and while Adobe is responsive, I shouldn't have to be reporting these many bugs -- especially in light of their protestations that they had this in beta for a year. Here's a sample of the issues I've seen:

  • Inserting an audio file onto a slide. The app just stops. Windows says it is running but it is unresponsive for 5 mins before I kill it and start it  back up.
  • Objects become "linked" in the time line so that when you turn off and on visability in the timeline, the wrong object turns off and on.This one scares me because it seem that there is some sort of corruption going on in the database.
  • The "effects" are just plain difficult to use.
    • You can't really layer them because earlier effects some how affect later ones with no real rhyme or reason.
    • If you do anything more interesting with several effects, you can't lock one to see the other (e.g., paths)
    • Because they don't have rulers, you have to guess where objects end up in the paths.
    • The "live" preview for crap.
    • The timeline is stupid...they only display the timeline for the object. However, intelligent people put objects in relationship to other objects...so having the main timeline at least visible would be nice, as would being able to hear the slide audio...it is supposed to be live  preview, after all.

I could go on. There's no longer an estimate for the project time (and if there is, it is DEEPLY hidden); Features that worked in previous versions don't work properly now.

If you have Flash and do your animations there, I'd keep going that way. I'm going back to that.


While I do appreciate Adobe's not abandoning this application, which I like and use DAILY, they really didn't help me at all, so ae word of caution.

And for anyone who would ask, I know Adobe doesn't read these and I have made my displeasure with their screwup known, ad nauseum. And just when I think it is going to work right, some other screw up manifests itself.

M-

    This topic has been closed for replies.

    2 replies

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    vishhere
    Participating Frequently
    October 20, 2010

    Hello There,

    Sorry to note that you are facing these issues. We would like to understand and adress these issues. Can you please help me with following information?

    1. Which Operating System are you in?

    2. Audio Inserting issue: Which format of audio are you inserting?

    3. Object Linking Issue: When you select the object and uncheck visibility in the PI, will it work?

    4. Effects: What did you mean by layering? Even now we could have multiple effects applied on any object.

    5. Features worked earlier doesn't properly work now: Can you please explain which features you are refering to?

    You can mail me too at viswanat@adobe.com and if required we can have connect session to understand the issues in detail.

    Thanks,

    Vish

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    ElginMan2007Author
    Known Participant
    October 20, 2010

    UPDATE:

    So, Adobe was VERY helpful (thanks Mukul) and it turns out the my settings were corrupted...here's a starting point if you have oddities (in XP)

    1. Navigate to: C:\Documents and Settings\{your user name}\Local Settings\Application Data\Adobe
    2. Find the Captivate 5 folder.
    3. Rename the folder.
    4. Restart Captivate 5.
    5. Viola!

    So, I might have been a bit hasty :-)

    M-

    S
    Suresh Jayaraman
    Inspiring
    October 20, 2010

    Yes you were Michael but we understand the frustration one would have when things don't work hence no worries :-) ...In future .. if you have issues do write to us and thanks for posting that issue is now resolved .. Cheers !!

    Captiv8r
    Captiv8r
    Legend
    October 19, 2010

    Just to note, CS5 refers to the Creative Suite (which doesn't include Captivate). So I'm assuming you are referring to Captivate version 5, right?

    Cheers... Rick

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    ElginMan2007Author
    Known Participant
    October 20, 2010

    Indeed. But since this note is posted the Captivate forums, and ALL of the other apps that installed with the eL Suite were CS5, my mistake in not noting their inconsistent naming. Thanks for the note.

    M-

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