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june1960
Inspiring
July 28, 2017
Question

Urgent: Captivate 9 PhoneGap Publishing Error

  • July 28, 2017
  • 1 reply
  • 1304 views

My team has run into another issue when publishing to Device (APP). Captivate goes through all of the steps and we receive a message that Publishing completed successfully," but when we go to build.phonegap/apps to download the APK file we receive the following error message. I've tried modifying the phonegapConfig.xml file to use PhoneGap version 6.0.0, but then Captivate errors out and won't publish. Anyone have a fix? We have an urgent need to publish several training APKs on Monday (7/31/17) in order to meet client deliverables.

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    1 reply

    Participating Frequently
    August 7, 2017

    I have the same problem.

    It would be great, if anybody can help, although the deadline of june1960 is passed.

    june1960
    june1960Author
    Inspiring
    August 7, 2017

    Hi Axsu,

    I wish I had better news, but Adobe is still working on the issue. What really surprises me is Adobe owns Captivate and PhoneGap, but it's like one department doesn't talk or work with the other. I even tried downloading the newest Captivate 2017 to see if that helped and the phonegapConfig.xml file is virtually the same as it is in Captivate 9. Hopefully we'll get a fix soon.

    Participating Frequently
    August 7, 2017

    Hi June1960,

    thanks a lot for your reaction :-)

    I feel a little bit better, if I know that the problem isn't caused by me ;-)

    Did you see the following Link: Publish to PhoneGap fails (https://helpx.adobe.com/captivate/kb/unsupported-cordova-plugin.html)

    Perhaps it helps you for Captivate 9

    I had to change to Captivate 2017 for other reasons.

    There is a similar problem: