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December 6, 2006
Answered

URL link issue

  • December 6, 2006
  • 15 replies
  • 1146 views

Hi

I am trying to create a link in my project to one of our company intranet pages. I am using a click box and the URL - it works fine in the Preview from Slide or next 5 slides, but when I Preview in Web Browser it doesn't connect. Any suggestions as to what might be the cause?

Thanks
Alex
    This topic has been closed for replies.
    Correct answer Chovansky
    Hi folks,

    I found this thread because we're having the same problem of being able to view an .exe file of our project but not the .htm when trying to access an Internet URL from our project.

    After reading about the security issue concept, I tried ours again and fell upon a Flash message to the effect that "Flash Player has stopped a potentially unsafe operation..." indicating that our "local application was trying to communicate with an Internet-enabled location" and telling me to click on the Settings button included with the text. This in turn led me to the page http://www.macromedia.com/support/documentation/en/flashplayer/help/ and from there to the Global Security settings Panel.

    On that page, it displays your own Adobe Flash Player Settings Manager and advises you of what to do to establish a valid development environment to properly test your results (seems the links WOULD work if published to the Web, but who wants to just take that on faith ;o). We added our development folder path to the Always Allow group and ... voila! ... the .htm files are now properly linking to the URLs we specified.

    Thanks so much for the "security settings" heads up!

    Sure hope this helps you too,

    Gail

    15 replies

    December 7, 2006
    Hi again,

    I am using the "Open URL or File" option on the click-box and a web address. Not sure about the built-in browse to locate the HTM I am are linking to - do you mean internet explorer wise or is this a function within Captivate?

    Thanks again
    Alex
    CatBandit
    Inspiring
    December 6, 2006
    If I tell you what specific security issue I was thinking of, some IT person would say "Hey, what a great new way to make it difficult for my users - I'll do that". So it's enough that your IT person isn't one of them.

    1) Are you using the "Open URL or File" option on the click-box?
    2) And are you using the built-in browse to locate the HTM you are linking to?
    3) Is it a web address or are you using the local path?

    Thanks Alex ...
    .
    December 6, 2006
    Hi Larry,

    Have published it and the problem is still occuring - have had IT here too - they don't seem to think there should be any security issues. Could you explain what kind of security issues might cause it?

    Thanks
    Alex
    December 6, 2006
    Thanks - will give it a go now.
    CatBandit
    Inspiring
    December 6, 2006
    Hi Alex,
    Might want to check with your IT person and see if there are security issues on your intranet. But first, publish it (as opposed to preview) and see if the problem still exists.
    .