Hi Rod,
I reached out to the Moodle folks (moodle.org) and here's the response:
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Hi Shilpa, welcome to Moodle!
Looking at your screenshots I can see your SCORM authoring tool is the one that is generating that pop-up - unfortunately we can't do anything in Moodle to control this behaviour. You might be best asking in the Adobe Captivate support forums to ask for the behaviour you're after. (although there are a few captivate users here in this forum that might pipe in!)
Some SCORM packages are "multi-sco" and it's these style of packages that Moodle has a limited amount of control over in terms of returning a user to a a specific location or "sco", however Captivate exports packages with a single "sco" or "object" by default and it's up to the code within your SCORM package to control this.
Good luck!
The Moodle person is partially correct. If you turn off Self-Paced Learning bookmarking in Captivate's TOC settings and republish your SCORM package then you should NOT be seeing that dialog when resuming. However, in order to make sure you are seeing the current version you have published (and not an older cached version) you should really make sure to change the publish name of the SCORM package as well as clear your browser cache before reuploading the new SCORM to your LMS.
I usually just publish my SCORM with today's date reversed at the end of the name so as to make each publish output unique. Something like MyCaptivateSCORMModule_20200916a for the first time I publish and MyCaptivateSCORMModule_20200916b for the second publish in the same day, etc.
However, I am puzzled by the Moodle rep's reference to multi-SCO having anything to do with the issues here. Yes, Captivate does by default publish only a single SCO module from each CPTX project file. But you can combine several of these single SCOs into a Multi-SCORM package using the Adobe Multi-SCORM Packaging Tool that ships with Captivate. This is all true. But are you publishing a multi-SCO course from Captivate's Multi-SCORM Packager? I searched back over your previous posts and saw no mention of it.
Moodle can only claims to be able to handle SCORM 1.2, not SCORM 2004 and there are times with larger SCORM modules that you can overload the small amount of memory allowed in SCORM 1.2 for Resume Data. But since your project is only a handful of slides, I fail to see how your issue could be attributed to that.
I have published many single SCO and Multi-SCORM packages from Captivate and deployed them via Moodle without experiencing any of the bookmarking issues you describe. So, I don't know why the Moodle.org commenter has brought this up as the reason. It sounds like they might be just hoping to blow you off with some technical jargon.
In any case, from what you described earlier Moodle.org is not your client. You should be talking to someone responsible for the Moodle LMS at your client's site. Do they have technical people or not?
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