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V
vaccarom
Participant
February 6, 2015
Question

Users are getting message to update Flash Player

  • February 6, 2015
  • 1 reply
  • 268 views

But the users are almost at the current version. There must be a Flash setting to allow older versions to work or at least not the most current.

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Captiv8r
    Legend
    February 6, 2015

    Hi there

    What version of Captivate are you using to create the content they are opening?

    Cheers... Rick

    V
    vaccaromAuthor
    Participant
    February 6, 2015

    Hi Rick,

    5.5

    Thanks,

    Michael Vaccaro

    Captiv8r
    Captiv8r
    Legend
    February 6, 2015

    Hmmm, that one's a puzzler. I was wondering if it might be something like 3 or 4 and maybe the Flash Player is just "too new" for the Captivate to recognize. I know that has started happening with older versions of Captivate where it simply won't start because of this reason. But I believe yours would be the first report I've seen where a published project might behave that way.

    You should probably consider submitting a bug report to http://www.adobe.com/go/wish and see if they come back to you with a suggestion.

    Cheers... Rick

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