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Anonymous
February 1, 2013
Answered

Using quizzes and branching

  • February 1, 2013
  • 1 reply
  • 592 views

I am using 5.5. I often create projects that have several sections that can be taken in any order. I usually create a menu slide and use either objects or click boxes for learners to navigate to the sections they want to know more about. I'd like to include a quiz at the end of each section. The problem I'm having is when you navigate to a quiz that occurs after an earlier one chronologically in the slide order, the first quiz says "You did not answer this question completely" when you get to it. So, for example, I have 4 sections. Section 1 starts on slide 4, section 2 on slide 15, and so on. The user clicks section 2 first, completes it, and returns to the menu. Then the user goes to section 1, but when they get to the quiz, they receive the "You did not answer this question completely" message and are unable to complete the quiz.

How do I fix this? I've tried allowing infinite attempts, 0 failure levels, etc and I can't seem to figure out anything that works.

Thanks!

This topic has been closed for replies.
Correct answer RodWard

No I don't think that will solve the problem, though it will get rid of the message.

The issue is probably related to the Quiz Scope and since Captivate thinks the user has jumped outside the boundaries of the quiz then it is is marking other quiz questions as not answered.

You need to remember that even though you have divided your project into separate sections, if all of the slides are in a single project file, Captivate thinks any quiz questions in that file belong to one single quiz.  The Quiz Scope begins with the first scored object and ends with the Quiz Results slide.  Once your user enters that Quiz Scope, if they leave it again for any reason, then Captivate 5.5 considers the entire quiz attempt as terminated by the user.  (Captivate 6x does things differently here, but you're on Cp 5.5 so this is how it works for you.)

1 reply

Shekhar_Dhiman
Adobe Employee
Shekhar_Dhiman
Adobe Employee
February 2, 2013

Hello Amanda,

Welcome to Adobe Community. Please accept my sincere apologies for the inconvenience.

In order to disable that text from your quiz sildes please perform the below steps:

  • On your Quiz Slide at the bottom there will be a Review Area.
  • Double click on the Review Area to see the Review Area Properties.
  • Under properties on the right hand pane you will have a section named Review Feedback Messages. See the Picture below:

  • Here delete the text inside the "Incomplete" box.
  • Now test your project with the quizzes. Make sure the number of attempts are more than one.

This should solve the purpose for you.

Hope this helps!

Thanks!

Shekhar

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
February 2, 2013

No I don't think that will solve the problem, though it will get rid of the message.

The issue is probably related to the Quiz Scope and since Captivate thinks the user has jumped outside the boundaries of the quiz then it is is marking other quiz questions as not answered.

You need to remember that even though you have divided your project into separate sections, if all of the slides are in a single project file, Captivate thinks any quiz questions in that file belong to one single quiz.  The Quiz Scope begins with the first scored object and ends with the Quiz Results slide.  Once your user enters that Quiz Scope, if they leave it again for any reason, then Captivate 5.5 considers the entire quiz attempt as terminated by the user.  (Captivate 6x does things differently here, but you're on Cp 5.5 so this is how it works for you.)

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