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Participant
September 3, 2023
Question

Video demo ending "jumps" to first frame

  • September 3, 2023
  • 1 reply
  • 182 views

Hi Community!

 

I have a project with several brief video demos.

 

At the end of each demo slide, the video "jumps" back to its first frame before transitioning to the next slide. There is no reflection of this in the demo (I don't accidentally click a "back" button on my browser) nor in the video editor (the video end is clean.) I don't have an image or video "hidden" in the back or the slide background, either. However, it happens in the Captivate and SCORM cloud preview modes.

 

I have played with slide length, video editor, and re-recorded the demos to no avail. Any ideas? 

 

Thanks in advance!

 

 

1 reply

Lilybiri
Legend
September 3, 2023

You are not using version 12; which doesn't have Video Demo. Nevertheless I would like to know the exact version you are using. The full version number can be found under Help, About Captivate.

Lilybiri
Legend
September 3, 2023

I know that many try to use Captivate to tie multiple video slides into one, but that has never been the goal of an eLearning authoring tool. If those video demo slides are in sequence, I would just create one video demo slide using the Video Demo editor.  Did you create them as standalone CPVC files and insert them using the Insert menu? Or did you capture them directly in the cptx project?

Participant
September 4, 2023

Hello, Lilybiri and all!

 

I'm using Captivate "Classic" 2019, v. 11.8.0.710. 

 

I suspect the root cause of my issue is the fact that Captivate does not create a video demo as an overlay or object on an otherwise Blank or Master slide. Instead, it sets the recorded video demo as the slide's Project Background.

 

This has several implications. First, when all actions on the slide are complete, the objects fade into this background, giving the appearance of a brief "restart" or "rewind" at the end of the slide, regardless of the slide's timing or transition. Second, the video cannot be treated as an object independent of the background; changing a demo slide's background to Master or Custom deletes the video. Not to mention the confusion created by having multiple Project Backgrounds in a single project!

 

However, I found a workaround! It's clunky, but it works for micro projects like mine (less than 15 slides.) I'll share the steps and then note the considerations below:

 

  1. Name each slide so you can easily identify them in the Filmstrip. 
  2. On the first slide, create a Smart Object in the shape of a rectangle and the size of the slide.
  3. Arrange the rectangle on top of all other objects on the slide (at the top of the Timeline.)
  4. Under Properties, change its fill and line color to a neutral color (I use the background color of the software in the demo; a very light grey also works, but avoid black or pure white.)
  5. Under Timing, set the shape to start at 0 seconds, end at 0.5 seconds, and transition to "Fade Out Only."
  6. Duplicate the shape and set the duplicate's timing to start 0.5 seconds from the end of the slide and transition to "Fade In Only."
  7. Copy both shapes and paste them to the remaining slides, leaving both shapes at the top of each slide's Timeline. (This allows you to find and hide them if you want to edit another object on the slide.)
  8.  Set all slide transitions to "Fade." If you're working in a responsive project, you might not have this option, but the rectangles themselves will work as the "fade."

 

This hack masks the slide background at the very start and end of the Timeline, thus covering the "restart" or "rewind" effect and smoothing transitions from one slide to the next.

 

Again, it's a workaround, not a solution. There are important problems to note:

 

  1. The videos may jump or buffer between the objects due to issues with the user's connectivity, server, or LMS.
  2. The identical images in the Filmstrip make hunting for a specific slide difficult, even when named.
  3. The rectangles have to be found and hidden prior to editing any other object on a given slide.
  4. Copying and pasting shapes on multiple slides creates a longer and more complicated workflow.

 

As Lilybiri says, it's much easier and smoother to create a single video demo project rather than attempt to insert multiple video demo slides into a regular project. But if you've got a micro project, a few clips of brief video, and a demo that requires steps be broken up with other kinds of slides, this may work for you too.

 

Good luck!