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beanie_star
Known Participant
January 20, 2015
Question

Video Express Custom Theme - mp4 animation is stripped

  • January 20, 2015
  • 1 reply
  • 241 views

Hi there,

I utilized a custom theme in the Video Express tool and chose for it to play at the start and end of my presentation. I have the mp4 outputted to the size specifications however, in Video Express, the animation of the video does not play. When you play this file outside of the program, it works fine.

Thoughts?

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1 reply

RajeevAdobe
Adobe Employee
RajeevAdobe
Adobe Employee
January 21, 2015

You might be playing the video from the middle section. Please check that your play bar should start from the beginning.

Makes sure that you have applied the theme before and at the end of the recording.

If that doesn't resolve it then please you may share your contact details as private message.

Regards,

Rajeev.

B
beanie_starAuthor
Known Participant
January 21, 2015

Hi Rajeev,

I'm definitely not starting it from the middle section. I rewind and drag the cursor to the starting point. It's always the same results.

I'll send you a PM with my email.

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