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December 28, 2016
Question

Video ISN'T playing in mobile breakpoint but IS playing on desktop breakpoint.

  • December 28, 2016
  • 1 reply
  • 219 views

I have a smart shape programmed as a button in my responsive project that's programmed to "open a file or URL".

I have the name of a MP4 file in there.

When I run the project on a desktop in IE11, the video plays when the smart shape button is clicked.

But when I run the same project on an Chrome on an android Galaxy 6, I get error 404.

I need to play this on my android too.

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    1 reply

    Paul Wilson CTDP
    Community Expert
    Community Expert
    December 28, 2016

    When you copy the same MP4 file to your Galaxy phone (just by itself), is your phone able to play the MP4? Error 404 usually means the application cannot find the file the URL is pointing to.

    Paul Wilson, CTDP
    December 28, 2016

    Yup. It is able to play it by itself.

    I access the same URL on a desktop.  the desktop "sees" the MP4 and plays it.

    But when I access the same URL on a mobile device, I get the 404!

    Paul Wilson CTDP
    Community Expert
    Community Expert
    December 29, 2016

    Well, I'm stumped.

    Paul Wilson, CTDP