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raniplakshmi
Participant
January 18, 2017
Question

Video issue with Captivate 9

  • January 18, 2017
  • 1 reply
  • 136 views

Course is created in captivate 9. When the course published for LMS -Scorm 1.2 (html/swf), embedded mp4 videos won't play, the video screen just stays blank. Videos work while previewing the course in scorm cloud. Please help.

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    1 reply

    Lilybiri
    Legend
    January 18, 2017

    Since it is functioning in SCORM Cloud, the problem is very likely with the LMS, not with Captivate. Can you contact the LMS-technicians? Is the used video format supported?

    raniplakshmi
    Participant
    January 24, 2017

    Thank you.