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iamian36
Known Participant
February 18, 2016
Question

Video Issues on Captivate Version 9.0.0.230

  • February 18, 2016
  • 1 reply
  • 359 views

I have a curriculum in  Adobe Connect Solutions from the 5 Captivate projects uploaded to their server. Video files were inserted to various slides but when accessing them from the curriculum, there were lot of buffering. Re-encoded video files to about a tenth of the original size but still buffering. Uploaded the smaller video files separately to the Adobe Connect server and inserted web part where video files used to be. Better streaming but still a bit of buffering when our connection gets bogged down. However, playing directly from the source location in Adobe Connect, they play flawlessly every time.Is this just a limitation with Captivate? I've opened a support ticket with Adobe but have not heard back.

But the real weird thing is, when the video is playing and I try to adjust the volume from the Windows taskbar, the video will disappear but the audio would continue. And on certain computers position of the video will vary within the browser (screenshot below)

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1 reply

I
iamian36Author
Known Participant
February 18, 2016

I guess I can't edit the original post?

All the projects are published as swf files since we used effects that was not supported in html. I think the video position may have to do with scaling? Noticing the size of the video remain constant as I resize the browser.

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