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Participating Frequently
February 19, 2019
Answered

Video not playing on mini iPad

  • February 19, 2019
  • 1 reply
  • 480 views

I am trying to get a video (distributed across multiple slides) to play on a mini iPad.  The tablet is updated to current OS. Video is uploaded through company LMS and plays on other hardware and browsers. 'Slide' is displayed but does not play video, you can scrub with play bar, but only shows like a screenshot. Any help at all is greatly appreciate.  I did read maybe not selecting the 'Scalable HTML content' for Publishing might help, but it does not.  This is not an Auto play button problem.

There are articles similar to this on WEB, but really old postings.  Can anyone advise?  PLZ!!!

CP 2019 Release -11.0.0.243 (64 bit)

Project size is 1024 x567

video is 1024 x 567

This topic has been closed for replies.
Correct answer Lilybiri

You are not using the most recent version which is 11.0.1.266. Cannot test on mini iPad, sorry.

1 reply

Lilybiri
LilybiriCorrect answer
Legend
February 19, 2019

You are not using the most recent version which is 11.0.1.266. Cannot test on mini iPad, sorry.

dxstockAuthor
Participating Frequently
February 20, 2019

Thank you Lilybiri!  I upgraded my CP version and the video content is now playing on the mini iPad through the LMS.  Since I distributed it across multiple slides to enhance play and enable 'bookmarking' with ease, the video 'flickers' at each slide throughout the fiimstrip.  Do you have any suggestions how to stop the glitch?

Lilybiri
Legend
February 20, 2019

Good news! Thanks for the feedback.

My suggestion? Why not use the interactive video feature, which is new in Captivate. You have bookmarks at your finger tips, no need to distribute over multiple slides. Have a look at an example of such an interactive video:

http://www.lilybiri.com/published/PlayPause_Scal/index.html

You'll see that I created a bookmark menu. Have a blog post explaining how to...