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Participant
August 19, 2022
Question

Video stuttering

  • August 19, 2022
  • 2 replies
  • 238 views

I was experiencing audio stuttering with the background narration when the embedded video was playing.

I'm using Adobe Captivate 11.8.0.710 and I applied the default setting while I exported to video.

 

Is there anything I missed out on when I was exporting the file?

 

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2 replies

Lilybiri
Legend
August 19, 2022

Are you pointing at a cptx-project with embedded videos, which you export to a passive video (MP4) at the end? 

lishan20Author
Participant
August 19, 2022

It happens when the MP4 video is playing during that session (only when the embedded videos play)

RodWard
Community Expert
Community Expert
August 19, 2022

One thing you could check is whether the embedded video was recorded at the same frame rate as the wrapper Captivate project.  Sometimes a mismatch of frame rates can cause issues like that.

 

lishan20Author
Participant
August 19, 2022

The version that my coworker worked on was totally fine, and I just replaced the text with other languages... 😞