Videos in Captivate causing issues.

Hey everyone.  I've run into a very weird issue with Adobe Captivate in terms of videos  and their reactions when loaded onto the LMS.  

The videos are always loaded as an event video to allow the learner to have the option to fast forward and pause the video.  However, recently I've noticed that when I preview the course I've created in HTML or in the LMS itself, when I pause the video at any point, the video will skip to the end.  

Now sometimes after I refresh the page, the video will work as intended, but it's not an ideal situation.  We do have advanced actions in place for each respective video, but I have also tried to run the video without any advanced actions and still got the same result.

I am curious if anyone on these forums has run into issues with Captivate and videos (specifically this situation) and what they have done to correct it.  I've checked all of my basic settings and havent found anything that would correct this.

I look forward to hearing from you all and thanks.