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Dave eLearning Dude
Participating Frequently
December 15, 2021
Question

Virtual Reality – Captivate and browser issues

  • December 15, 2021
  • 1 reply
  • 550 views

I have problems with VR. I can see it when I create a Virtual Reality project in Captivate 2019. However, I cannot see it in preview, or when it is published to the LMS and using the Chrome browser. It is visible and runs the published application through the LMS using Firefox. Our company uses Chrome as their default browser. We will in no way use Firefox. Used various browsers and Firefox worked. But I need it to work in Chrome.

 

I noticed on another thread, the following

To confirm the same, open a responsive project by adding a web object in Captivate and adding the following link:

https://get.webgl.org/

 

I see the rotating cube in authoring mode. This would seem to verify that the WebGL is functioning. I can also see my program in author mode. But when I try to preview the project through the LMS, I see a blank screen with the VR goggles in the upper left corner. I see the same blank screen with goggles when I run the published application in the Chrome browser. Again, I need it to work in the Chrome browser.

Thanks for any insight.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
Community Expert
December 15, 2021

It should work in Chrome.  This might be an issue with your LMS server configuration.

 

Can you upload your SCORM to SCORM Cloud online LMS and test it there to see if you have the same issue with Chrome? 

 

If it plays on Chrome fine from SCORM Cloud then your LMS is the problem.

Lilybiri
Legend
December 15, 2021

Had answered exactly the same in the other thread where this question was posted. No reaction ...