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September 7, 2015
Question

Voiceover Cutout Adobe 9 Problem

  • September 7, 2015
  • 1 reply
  • 220 views

Hi


I'm just researching on google to find a solution to fix the sound export issues with Captivate 9 as our voiceover randomly cuts out half way through on certain sections. It seems that there is a patch for Captivate 8 but not Captivate 9 can anyone help me with a fix for Captivate 9 sound issue please?


We have tested thoroughly and located that the problem is definitely occurring when we export the module.


Many thanks for your help in this matter.

This topic has been closed for replies.

1 reply

Participant
March 24, 2017

Hi,

I am also having the same issue. I created a case study and recorded character interaction voice over. The recording was done using Captivate 9 audio recording. The narration works fine after recording. However, when I "Preview" the module, the voiceover randomly cuts out. This only happens in preview mode. 

Did you find a fix for this problem?

Thanks!