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A
amya36402007
Participant
August 13, 2019
Question

Watermarks/Blurred Lines on SCORM published file.

  • August 13, 2019
  • 5 replies
  • 719 views

When I publish my captivate file there is no problem, however when i then upload it to my LMS system there are watermarks or faded lines etc on some of the slide. 

I have uploaded a few files with issue to separate LMS systems and the issue still recurs. I have tried adding in extra slides or taking away slides to eliminate the problem as well, however this has not worked. It seems to be an issue that occurs when in SCORM format and uploaded to any LMS system.

It is most definitely an issue derived from captivate.

There are no copy and pastes on any of the slides where this is being shown.

Could someone please hep me with this

This topic has been closed for replies.

5 replies

LuisXIV
LuisXIV
Participating Frequently
August 20, 2019

Hello Amya,

If there are only a few images with the faded lines.

Why not take a screenshot of those images in the application and then replace the one that are faded ( same dimension).

"Snag it or Lightshot ".

Lightshot is very simple screenshot app, you can install it or used in the browser.

I used it both ways.

Replace all the images that are faded, with new screenshot.

Make sure that there are the same dimension.

Luis

Lilybiri
Lilybiri
Legend
August 20, 2019

Luis, it is a Software simulation.... many backgrounds and maybe even FMR slides.

LuisXIV
LuisXIV
Participating Frequently
August 20, 2019

Hello Lilibiry,

Usually when I create a demo, it to be used as a guide.

I redo the whole demo from the ground up, But I take all the images from the demo.

For eg: sometime you need to cover the user name,  email, or any other critical info.

In order to do that you need to create your own action. (text caption, smartshape etc)

there is more than one way to get to Rome.

Luis

A
amya36402007Author
Participant
August 20, 2019

Hi all - thank you for your reply's.

I have attached an image showing the issue now.

I am publishing to HTML5

I am creating a software simulation

The version number is 11.0.1.266

I have tried publishing to SCORM 2014 and SCORM 1.2

LuisXIV
LuisXIV
Participating Frequently
August 13, 2019

Hello Amya

This is a real hard question.

Something out left field, by the way are you using copyright images and they are calling home.

Maybe the watermark is an overlay.

Where do you see the watermark?

Like Paul said, provide a screenshot.

Luis

A
amya36402007Author
Participant
August 20, 2019

I have attached this info Now - thank you

Paul Wilson CTDP
Community Expert
Paul Wilson CTDPCommunity Expert
Community Expert
August 13, 2019

Can you provide a screenshot of this phenomenon? That might help.

Paul Wilson, CTDP
A
amya36402007Author
Participant
August 20, 2019

I have attached this info Now - thank you

Lilybiri
Lilybiri
Legend
August 13, 2019

Need lot more information:

  • Which version do you use (full version number)?
  • Are you creating a responsive or a non-respolnsive project?
  • Which type of images are you using? Were they created in exact the size they are used in Captivate if they are bitmap images?
  • Do you publish to SWF (hope not) or HTML5?
A
amya36402007Author
Participant
August 20, 2019

I have now attached this information - Thank you

Lilybiri
Lilybiri
Legend
August 20, 2019

Even a software sim can be in a responsive project, I presume that is not the case?

Did you rescale the project? It looks like you used a very big capture window, what was its size in px?

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