Web interaction not previw when playing the vedio

Forum|Forum|5 years ago
September 21, 2020
1 reply
385 views

why i have this problem

This topic has been closed for replies.

RodWard

Community Expert

When ever I have the same problem you are seeing, all I need to do to correct it is to go to Windows > Settings > Apps > Default Apps > Web browser. Whatever the default web browser is set to, I just change it to another browser, and then immediately change it back to my preferred browser.

I have no idea why this happens to Captivate at times, but this is all I ever need to do to get it working again.

E

engr96020827Author

Known Participant

Thank you for answer me but it doesn't work.

RodWard

Community Expert

Please provide more information:

What version of Captivate?
Windows or MAC OS?
Responsive or non-responsive?
Have you tried previewing a new blank project to see if all projects show this error or just the one you are currently working on?

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