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OpenGenius
Participating Frequently
Feb 18, 2014 4:50 PM UTC
Question

Web Object Interaction iFrame Security

I am loading some PDF resources into a web object interaction. the PDF content loads fine but after 50 - 60 secounds the following message appears in the iFrame.

Message:

This content cannot be displayed in a frame


To protect your security,the publisher of this content does not allow it to be displayed in a frame


Click here to open in new window

-----------------------------------------------------------------------

This seems to only happen in Google chrome i have also tested this in Safari and this message dosen't appear.

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7 replies

TLCMediaDesign
TLCMediaDesign
Inspiring
Feb 18, 2014 4:59 PM UTC

Is the PDF in the same domain as your Captivate file?

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OpenGeniusAuthor
Participating Frequently
Feb 18, 2014 5:05 PM UTC

Hi, no my PDF file is located on a seperate CDN server I have tried using both http and https urls in the web object, testing both in google chrome but the message still appears.

Thanks,

Oliver

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TLCMediaDesign
TLCMediaDesign
Inspiring
Feb 18, 2014 5:07 PM UTC

That may be the issue. Whoever owns the content can block it from being displayed as well as your own network.

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