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perpetuals58584532
Inspiring
May 11, 2020
Question

Web objects not clickable when UseWidget7=1 on responsive project

  • May 11, 2020
  • 2 replies
  • 161 views

Hello. I am building a responsive project in Captivate and got UseWidget7 = 1 all the time cuz I have used web objects behind elements often. I inserted a webobject into responsive project and it was not clickable, just frozen video with a play button that cannot be clicked. I then reinstalled captivate and the video started playing on button, so I thought the problem was solved, but it was playing becouse the UseWidget7 was restarted during reinstallation back to 0, so my webobjects appeared on top. When I changed back the UseWidget7 to 1 I started facing the same problem with "frozen" web object.

Had anyone faced the same issue maybe?

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    2 replies

    P
    perpetuals58584532Author
    Inspiring
    May 15, 2020

    Just to inform that I have refornulated the question I had previously written here because I didn't know the issue was caused by UseWidget7 earlier.

    P
    perpetuals58584532Author
    Inspiring
    May 11, 2020

    After an extensive discussion with the technical support we realized the issue can be solved by removing adobe captivate and all it's cache/temp files and then reinstalling it.

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