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I
Instructable
Known Participant
September 23, 2009
Question

What type of content is more likely to cause Captivate to crash when publishing?

  • September 23, 2009
  • 1 reply
  • 1239 views

Until recently I've been a relatively happy user of captivate for creating instructional materials - max 20 slides, audio, images, text and question slides.

Now I am finding that richer media is causing the programe to freeze on export or project preview. Currently I have a project for example with

- an embedded flash video

- several instances of animated text

- embedded swf animations (a box containing an approx 300 word scrolling text)

only 9 slides in the project

AS3, Flash 9

what seems to happen is previewing the project multiple times gradually corrupts the project somehow and after five or six previews it either freezes and crashes while trying to preview or publish the project.

The suggestion to copy and paste all the slides into a blank project was very helpful as it did work BUT of course this new project doesn't have all the same settings and loses the internal linking. Result - fixes + previews = crashing again.  Very very frustrating.

Either

- there are a couple of settings I can watch out for to avoid or minimise this

-  I cut out the rich media (no good from an instructional perspective)

- I limit certain types of media

or...?

Grateful for any help

Paul

This topic has been closed for replies.

1 reply

W
www_cpguru_com
Inspiring
September 24, 2009

If I were you I would drop the animation text parts. I have encountered quite a few issues with text animations and projects published with AS3.

I recently did some work for a client that had a massive course that had a lot of text animations and was published as AS3. All of the sudden none of their Captivate files worked any more and they couldn't view, preview or publish anything. The fix was to remove all the text animations and then the course worked perfectly well again.

/Michael

Visit my Captivate blog with tips & tricks, tutorials and Widgets.

I
InstructableAuthor
Known Participant
September 24, 2009

Thanks Michael,

that's really helpful to know - if painful to accept

The client was quite excited about the possibilities of having a flash video side by side with scrolling tapescript (essential for non-English speakers to follow the content) but I guess we are in workaround country.

Paul

Captiv8r
Captiv8r
Legend
September 24, 2009

Hi there

In reading this thread it seems to me that you are each talking about different things. Paul seems to be talking about a Flash Animation (recorded using who knows what) that contains an area of scrolling text. Michael appears to be talking about Text Animations one may insert using Captivate.

If Michael's suggestion works for you, that's terrific and I'm pleased to see it solved the issue. But I remain a bit skeptical given that you seem to be talking about different things.

Cheers... Rick

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