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healthedsamurai
Known Participant
December 14, 2018
Question

When I publish to HTML5 the output works in Firefox and Edge but not Chrome

  • December 14, 2018
  • 1 reply
  • 547 views

My html5 output works fine in Firefox and Microsoft Edge when I click on the index.html file to play locally, but with Chrome it does not plaly well at all, and takes forever to load, and has to load twice.  What's going on with campatibility with Chrome?

I am using Version 71.0.3578.98 (Official Build) (64-bit for Chrome), which is the current version for Chrome

For  Captivate 2019 I am using the latest version 11.0.1.266.

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      1 reply

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      December 14, 2018

      It might be just a security restriction when trying to play the content locally.  That's not uncommon at all.

      The more important thing to check is whether or not your content plays fine in Chrome from a web server or LMS.  Have you checked that yet?

      H
      healthedsamuraiAuthor
      Known Participant
      December 14, 2018

      Thanks Rod.

      I’ll post to the web to check out your suggestion, and then get back to you.

      If I may ask, I think it was several years ago that you suggested in another post that the best all round general project resolution was 995 x 627. Does that recommendation still hold true in 2018-19, or would you now recommend something higher?

      RodWard
      Community Expert
      RodWardCommunity Expert
      Community Expert
      December 15, 2018

      That suggestion was based on the average monitor resolutions of the day, which were not widescreen HD format as they are nowadays.  It was also using an Overlay TOC rather than separate TOC on the side of the content screen.

      So, yes I think you would be well-advised to use different settings nowadays.  And if you are building for Responsive output, then these project sizes have little or no meaning.

      Having said that, I'm still finding the vast majority of my clients are only interested in desktop delivery (because they are mainly offering training to corporate users). My current project size is now 1024 x 627 pixels with a 300 pixel TOC on the left side.  (Not all that different really from all those years ago when I wrote that article.)  I don't see the wisdom in building for 1920 pixel width because that will only make the file sizes of the output much larger.  People have no trouble viewing my content at 1024 wide.

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