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A
Anonymous
April 1, 2011
Question

When I start recording with Captivate 4 it restarts

  • April 1, 2011
  • 1 reply
  • 242 views

It is so strange, since it was working fine, I believe it should be because an update, when I start recording with Captivate 4 it restarts showing for less than a second a blue screen.

What can I do?

    This topic has been closed for replies.

    1 reply

    A
    Anonymous
    April 6, 2011

    Hi,

    Try after deleting the preferences folder.

    you can find the preferences folder [Adobe Captivate] in the following location:-

    - on Xp C:\Documents and Settings\<USER NAME>\Application Data\Adobe

    - on Vista/Win7 C:\Users\<USER NAME>\AppData\Roaming\Adobe

    Regards,

    Vikranth.

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