When I try to install Adobe Captivate it on my PC, it gives me a blank screen.

Hi,

Kindly follow the steps mentioned in the below URL and try to install again.

https://helpx.adobe.com/in/captivate/kb/captivate-installation-blank-page-sign.html

Hopefully this should resolve the issue.

Regards

Vaibhav

We had a similar problem.

This post got us further: https://helpx.adobe.com/africa/tech-comm-suite/kb/blank-screen-install-robohelp-framemaker-2019.html

It is not directed at Captivate but FrameMaker -> I think both are part of the Technical Communication Suite so it might work.

Something else that was required later was updating .NET Framework through Windows updates.

Hope it helps.

Where did you download the installatino files?