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imonb46192219
Participant
May 14, 2018
Question

Where is the Serial Number

  • May 14, 2018
  • 3 replies
  • 290 views

Registered for the 30 day trial for CAPTIVATE. While installing, it is asking for a Serial Number, only I cant find any!!! Not in the Welcome to Adobe email, Not in the Manage Accounts section, nowhere. HELP!!!

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    3 replies

    Lilybiri
    Lilybiri
    Legend
    May 14, 2018

    Just continue without entering a serial number. If you don't have a Adobe ID you'll have to create it. Every time you log in you'll see the number of days remaining in the trial. Be careful: if you publish a created course with the trial version, it will also expire after 30 days.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    May 14, 2018

    You don't need to input a serial number for a trial.  Just use the software.  You'll need to have an Adobe ID though.

    Bani Verma
    Bani Verma
    Legend
    May 14, 2018

    Moving this query to Adobe Captivate​ community.

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