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cathyl89853008
cathyl89853008
Participant
March 28, 2017
Answered

Where is the serial number for Captivate 30 Days Free Trial?

  • March 28, 2017
  • 3 replies
  • 3991 views

I want to create a video training and want to try Captivate since it is highly recommended by others.  Therefore, I created an Adobe ID and downloaded Captivate 9; however, I am trying to install it and running into issue at "Provide a Serial Number".  I didn't receive a Serial Number in the email, or where can I find this serial number for the free trial?

Appreciate your help!

Thanks.

This topic has been closed for replies.
Correct answer Paul Wilson CTDP

You might be seeing this screen here.

2017-03-28 2-21-48 AM

Click the Back button and on the preceding window click on Start Trial instead of License This Software as shown below (You may have to sign in again).

2017-03-28 2-21-18 AM 

3 replies

E
emuk5E8C
Participant
November 18, 2020

Hi Can u help me?plss  i need this serial number 

E
emuk5E8C
Participant
November 18, 2020
[image: image.png]yes plsss help me i dont know this serial number?
Lilybiri
Lilybiri
Legend
November 18, 2020

You don't need a serial number for a trial version. Look in this thread at previous answers.

Lilybiri
Lilybiri
Legend
March 28, 2017

Just continue to use the trial, only when you have licensed the product will you need a serial number.


Beware: all output created with a trial version will expire after 30 days.

cathyl89853008
cathyl89853008Author
Participant
March 28, 2017

Hi Lilybiri,

Thanks for the answer, but I was in the process of installing and it got stuck at serial number so I don't know how to "continue" with the trial.

Thanks,

Cathy

Paul Wilson CTDP
Community Expert
Paul Wilson CTDPCommunity ExpertCorrect answer
Community Expert
March 28, 2017

You might be seeing this screen here.

2017-03-28 2-21-48 AM

Click the Back button and on the preceding window click on Start Trial instead of License This Software as shown below (You may have to sign in again).

2017-03-28 2-21-18 AM 

Paul Wilson, CTDP
cathyl89853008
cathyl89853008Author
Participant
March 28, 2017

Thank you!  Appreciated your answer.

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