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A
Anonymous
October 6, 2010
Question

White background over slides in project viewing mode

  • October 6, 2010
  • 1 reply
  • 673 views

Hi,

Apologies if this is in the wrong place.. it is a big community. I am new to captivate and I have imported my powerpoint and recorded the audio with each slide. If I go into the audio review and ask to see the SWF preview all apepars to be fine. If I then export/review as a project I see the first 3 seconds of my slide and then the screen goes white and it remains white for the duration of my presentation. I have tried hard to find out why but I am not getting anywhere. Can someone suggest how I can overcome this as it is driving me mad.

Thanks.

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1 reply

Captiv8r
Captiv8r
Legend
October 6, 2010

Welcome to our community

What version of Captivate are you using?

Are you able to share the file for someone to view first hand?

Cheers... Rick

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A
Anonymous
October 6, 2010

Hi,

Unfortunately I cannot share it as it has proprietary information in it. I am using Adobe Captivate 5 on Windows 7.  Let me try and explain. My first slide should be displayed for 19 seconds before moving on to the second slide. I have around 19 Seconds of audio too. If I select the Edit Audio option in the properties  and then select the SWF preview and hit play everything appears to work as expected. When I then select preview the project or publish the project what I get is a SWF file that appears as expected, the first slides comes up and the audio starts as expected. After about 3 seconds my slide is overwritten by what appears to be a white box (maybe from the master slide) and the audio continues as normal. I can skip through the video and the slides appear to advance as I can jump in the audio but the white screen seems to prevail covering the slide. I do not have a white box in the filmstrip view of the project.

Thanks for trying to help!

Mark.

Lilybiri
Lilybiri
Legend
October 6, 2010

Hello,

Please, could you insert a screenshot of the Timeline of that slide (with a duration of 19 sec)? You can use the still camera icon in the toolbar of this posting dialog box. I suspect that the objects you want to see have only a duration of 3 sec (which is the default duration of a slide, before you inserted the audio). When you inserted the audio, the slide got a longer duration, but you will have to extend the timelines for the objects too. Select those timelines and use perhaps the shortcut key CTRL-E, they will be visible then for the total duration of the slide.

Lilybiri

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