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Participating Frequently
August 16, 2021
Question

White vertical line shows in video

  • August 16, 2021
  • 1 reply
  • 1001 views

Hi all,

 

I have been publishing my simulation as a video. On the first slide, I created a custom background of green. Then I added some titles. All is well until I publish and I get a thin white vertical line on the right of the video everytime. The screen caps are all good, but when I make a custom slide, this line shows. Is this an anomaly or am I creating the background wrong. Thanks!

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    1 reply

    Lilybiri
    Legend
    August 16, 2021

    Could you insert a screenshot? 

    I suspect you have created a softwaree simulation in Demo mode. Using a Video Demo instead would be a much better approach, you would have a lot better quality since the wanted output is MP4.

    Software simulation slides use the Blank master slide. Is that slide really blank? 

    Which master slide did you use for the custom content slides?

    Which exact version are you using, and which theme has been used?

    Participating Frequently
    August 16, 2021

    Yep, I was creating just now. Thanks. I created the who simulation in Software Simulation. The title slide was used under the Master Slides. I am using Blue Veracity as the theme, but not really using it since the screen captures cover everything up.

    Participating Frequently
    August 16, 2021

    Using Captivate 2019