Why Admin mode

Hi Lori

I'd dearly LOVE to see a really good explanation from Adobe on this. But as I understand it, an application such as Captivate needs a bit "deeper" access to the hardware and "guts" of the operating system. I once facilitated a class at a CompUSA location. And they had the classroom computers configured with security software. This software "saw" Captivate as a potential threat, because it recorded keystrokes and such. There are malicious applications that capture keystrokes so hackers can obtain passwords.

Adobe has always been evasive about saying exactly what won't work right. I think it's because function A may work dandy without admin rights on one PC but not on another. And because there are just so many variables in the mix, they must be evasive.

I use software from another company named Digital Juice. The software name is "The Juicer". It is similar to Captivate in that it needs deeper access. But they seem to have overcome the issue by launching another application named "Elevate.exe". It would be nice if the Captivate development team could do the same.

Cheers... Rick

Multimedia applications like Captivate that take screencaptures, record audio from the system, work with video drivers,etc, etc are a very different animal to your generic MS Office applications that most IT departments are accustomed to supporting.

Like it or not, Captivate needs greater freedom with security permissions to work properly.