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rosa 56ekisor
rosa 56ekisor
Participant
June 28, 2015
Question

Why are my scorm packages expiring and not displayed?

  • June 28, 2015
  • 1 reply
  • 173 views

I use Captivate 7 PC version with a subscription edition license to create scorm packages which I test in a development site and once approved they are moved to a production site. After months building the production site, now that students are accessing, the Captivate scorm packages are starting to expire and are not displaying. What can I do to eliminate an expiring period?

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    June 28, 2015

    Did you perhaps create the courses using a trial version?

    rosa 56ekisor
    rosa 56ekisorAuthor
    Participant
    June 28, 2015

    Thank you Lilybiri, but I used the subscription license.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    June 29, 2015

    Open up the CPTX for one of these modules that is expiring and check whether an expiry date has been set at Preferences > Project > Start and End > Project Expiry Date.

    Lilybiri is correct that this is usually an issue associated with using a trial version license, but it may be that you started these project files with a Trial version but did not remove the expiry date AFTER the files started being edited with a full subscription licensed version.  Just using the licensed version doesn't automatically remove the expiry date.

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