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Participating Frequently
October 16, 2015
Question

Why do Audio clips get truncated in Cp 9?

  • October 16, 2015
  • 1 reply
  • 534 views

Hi, my Cp9 course features a dialog between two characters. Their lines appear as text boxes in word balloons, and the audio for each line plays when the text appears. At different spots, not always the same, the audio is truncated and the last word or so gets cut off. 


As a possible remedy, but to no avail, I increased the length of each slide to go a couple of seconds past the end of the last audio clip, and put in a "continue" button.  When playing the slide again, the audio plays perfectly, suggesting that there might be a caching issue or something.


Thanks in advance to anyone who knows how to solve this very vexing problem.


Dan

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1 reply

RodWard
Community Expert
Community Expert
October 16, 2015

Make sure whenever you add silence to extend an audio clip in Captivate that you use "dirty silence", meaning that the silence still contains some audio data and is not perfect silence.  Captivate always clips off complete silence for some reason.

danpatleeAuthor
Participating Frequently
October 17, 2015

Hi Rod,

So you're saying that I could add some "dirty silence" to an audio clip and Cp9 might truncate off that last bit instead of the actual content? I guess I could try that.

Thanks, I'll let you know what happens.

Dan