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Participating Frequently
June 1, 2017
Answered

Why does the recording window record areas outside the window and cut off areas inside the window?

  • June 1, 2017
  • 1 reply
  • 270 views

When I go to record a software simulation, selecting application as the target to record, the recording window cuts off the top, right of the application window and adds portions of the Desktop to the left-hand side of the recorded area.

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    Correct answer Lilybiri

    Even for a normal screen, please check the Display %. Win10 tends to make it bigger than 100% and for software recording you need to set it to 100%.

    1 reply

    Lilybiri
    Legend
    June 2, 2017

    Which OS do you use? Are you on a retina screen?

    firsed17Author
    Participating Frequently
    June 2, 2017

    Windows OS 10, and I am not using a Retina display. Janet

    Moderator: please don't include your personal credentials on a public forum.

    Lilybiri
    LilybiriCorrect answer
    Legend
    June 2, 2017

    Even for a normal screen, please check the Display %. Win10 tends to make it bigger than 100% and for software recording you need to set it to 100%.