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matt_creating
matt_creating
Known Participant
January 31, 2016
Answered

Why is my captivate button moving when I try to click it?

  • January 31, 2016
  • 2 replies
  • 2122 views

I started a responsive project, the first panel has 4 smart shapes, used as buttons, that reveal different states on the panel.  There is also a button on the first page to advance the project to the second panel, but whenever I try to activate it (when previewing or after publishing the project) the button moves to the center of panel.  Continuing to attempt to activate the button causes it to jump around between the center of the page and the location I set it to.  Any ideas why this may be happening?

This topic has been closed for replies.
Correct answer Lilybiri

Did you install the hot fix? One of the issues fixed by it, is the one you mention:

Hot fix | Adobe Captivate 9 issues

2 replies

5
5FBE
Participating Frequently
October 7, 2020

Hi! I have the same issue as Matt but with the 2019 version of Adobe Captivate. I couldn't find any hot fix with this version. I restarted the program but it still does it. What can I do?

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 7, 2020

    If you are not on Captivate 2019 version 11.5 then I would definitely suggest you update.  But if that is the version you have, then I would suggest you check the Object States of the buttons that appear to be misbehaving.  You may find that the rollover state is misaligned so that when you go to click the button then it moves.

     

    Failing that, just delete and try inserting new buttons.

    5
    5FBE
    Participating Frequently
    October 7, 2020

    Thank you Rod for looking into my issue! So I already have the 11.5 version of Captivate.

    I also checked the Object States and it doesn't move between Normal and Roll-Over.

    When in Demo mode, as I click on my buttons, they actually end up in the top left corner of my slide and come back when I roll over their supposed location.

    I deleted and reinserted on of the buttons to check. But it does the same thing again... They are simple click-to-display buttons. I am confused. Any other idea?

      Lilybiri
      LilybiriCorrect answer
      Legend
      January 31, 2016

      Did you install the hot fix? One of the issues fixed by it, is the one you mention:

      Hot fix | Adobe Captivate 9 issues

      matt_creating
      matt_creatingAuthor
      Known Participant
      January 31, 2016

      Thanks for help.  The issue described there sounds exactly like what I'm experiencing.  I went ahead and followed the instructions and successfully installed the hotfix (my version is now 9.0.0.230), but after a restart I'm still experiencing the issue.  Anything else I should try?  It's the same project, maybe I'll start a new one from scratch and see what I get.  Thanks!

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